Administrative Officer
Clover – East London, Eastern Cape
Purpose
- Clover has an opportunity for an administrative officer to join their team at the East London Branch.
- The purpose of this role is to provide administrative support to the Distribution Admin and Recon Department.
Requirements
- Grade 12
- Business English: Fluent
- Advanced MS Excel
Skills & Competencies
- Proactive and action orientated
- Acts with honesty and consistency
- Maintains high standards
- Interpersonal effectiveness
- Commitment and motivation
- Administrative capabilities
- Communicates effectively
- Ability to plan and organize
Responsibilities
Administer Driver Recons:
- Oversee Recon Clerks and assist when needed
- Process the settled and unsettled routes
- Ensure correct Route settlements are done daily
- Check Route recaps for mistakes made by Clerks daily to allows for fixing the same month
- Do RMA route settlement, check & correction
- Follow up on outstanding referrals
- Ensure that all outstanding recons is done daily
- Follow up on outstanding jobs not received, older than 24 hours
- Update GRV on system
- Assign Re-Supply invoices
- Resolve queries from System Support & Metrofile timeously
Administer Driver Ledger:
- EFT Payment Allocation control
- Daily allocation of EFT payments on Bank statement and generate EFT payments journal is done by Ledger Clerk
- Unallocated payments have been allocated in the same month the payment reflects on the bank statement
- Debtors Control
- Verifying the accuracy of invoices and other accounting documents or records
- Compile & Maintain Accurate Debtors reporting daily i.e. COO Driver DAILY BALANCING
- Reconcile Customer accounts where outstanding payments are due
- Generate Statements on Excel & Send final customer statements to Debtors via email for payments
- Follow up telephonically where the customer has no email
- Place accounts on HOLD where invoices older than 3 days have not been paid
- Updated the ACCOUNTS on HOLD Report timeously for reporting to Administrative Manager every Monday
- Escalate problem accounts to Team Leader to assist in following up
- Ledger Control
- Reporting on Outstanding EFT’s is done daily
- Oversee Ledger Clerks and assist when needed
- Reconcile and resolve discrepancies on Driver accounts via journal
- Driver cash short’s are checked and reported to Distribution daily
Administer Cash Office:
- Receive completed Cash up documentation from Cash office clerks daily
- Resolve queries from Head office or Administrative Controller regarding Cash office processing
Provide Support:
- Assist Recon Clerk where help is needed
- Assist Ledger Clerk when needed
- Assist Administrative Controller and Admin Manager when needed
- Assist Delivery managers with queries
Additional Information
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Ref No
- CLO231025-2