RCL Foods- Switchboard Operator
Switchboard Operator
DETAILS
Closing Date
2023/08/02
Reference Number
RCL230719-9
Company RCL Foods
Job Title Switchboard Operator
Functions Administration
Job Type Classification Permanent
Location – Town / City Randfontein
Location – Province Gauteng
Location – Country South Africa
Job Description
At RCL FOODS we see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition to provide more food to more people, more often!
We at RCL FOODS are in search for a Switchboard Operator to join our Grocery Division. The role will be based in Randfontein and report to the SHE Manager. RCL FOODS is looking for an incumbent to provide a professional frontline service to the Company by receiving guests, answering telephone calls in a professional manner and efficiently managing the switchboard.
Minimum Requirements
Grade 12
Relevant Customer Service qualification
12 months work experience
Working knowledge on MS Office
Duties & Responsibilities
Receive all visitors.
Induction and issuing of induction cards.
Manage incoming calls by transferring calls to relevant individuals.
Provide necessary information regarding the Company to the general public, clients and customers.
Report faulty lines .
Provide administrative support eg ensure that customers invoices, statements and credit notes are delivered to the Post Office.
Receive and redirect visitors accordingly.
File, scan and email documentation.
Distribute post, documents and schedules to relevant departmental post boxes.
Maintain the order and cleanliness of the reception area and ensure aesthetic appeal.
Ensure that the front desk is neat and presentable at all times (all documents are filed away).
Adhoc duties delegated by Management.